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Sophiie vs Avenue: which AI receptionist is right for you?
Both answer your calls 24/7. Here is how they compare, feature by feature, so you can pick the one that fits your business.
AWAudi Wulandari6 min read
Sophiie details read from sophiie.ai on 12 November 2026
Is Avenue's AI Call Agent a Sophiie alternative?
Yes, if you want the calls you miss turned into bookings. Sophiie answers the phone and then runs the office too, with quotes, invoices and scheduling. Avenue's AI Call Agent answers the calls you can't take, texts the caller a booking link, and the booking lands in your calendar and the workshop software you already run.
How Sophiie works
- Answers every call you forward to it, 24/7, following the script you set
- Books the job while the caller is on the line, into its own calendar or ServiceM8, simPRO or Ascora
- Goes on to quotes, invoices, scheduling, a customer list and follow-ups
- No price on its site. You book a demo to get a quote
Sophiie vs Avenue, feature by feature
A yes means the company says so on its own site.
Answering calls
| Feature | |  |
|---|---|---|
| Answers calls 24/7 | Yes | Yes |
| Sounds like a person | Yes | Yes |
| Answers questions about your business | Yes | Yes |
| You keep your own number | Yes | Yes |
| Takes only the calls you choose (busy, no answer, after hours) | Yes | Yes |
Booking the job
| Feature | | |
|---|---|---|
| Books the job while the caller is on the line | Yes | No |
| Texts the caller a booking link to pick their own time | No | Yes |
| Confirmation and reminder texts | Yes | Yes |
| Bookings land in MechanicDesk | No | Yes |
| Bookings land in Workshop Software | No | Yes |
| Bookings land in ServiceM8 | Yes | Yes |
| Bookings land in Simpro | Yes | Yes |
After the call
| Feature | | |
|---|---|---|
| Call summary sent to you | Yes | Yes |
| Full transcript | Yes | Yes |
| Tells you which callers to ring back first | Yes | Yes |
| Follow-up text if the call is cut short | Follow-ups by text and email | Yes |
| Callers can text back and you see it in one inbox | Yes | Yes |
Beyond the phone
| Feature | | |
|---|---|---|
| Booking form for your website | Yes | Yes |
| Book Online button on your Google listing | No | Yes |
| Two-way SMS inbox | Yes | Yes |
| Calendar for the team | Yes | Yes |
| Zapier | Yes | Yes |
Pricing and setup
| Feature | | |
|---|---|---|
| Published pricing | No | $399 a month |
| No lock-in contract | Not published | Yes |
| Set up for you | With their team | Yes |
| Try it before you sign up | Demo call | Live demo online |
Sophiie's column is what sophiie.ai said on 12 November 2026 (home, AI phone answering, integrations and pricing pages); a “No” means the site does not list it. Avenue's column is the product today. Spotted a change? Email info@avenue2.au.
Where Avenue goes beyond Sophiie
What you get with Avenue that Sophiie's site does not list.
Call transcripts in your dashboard
Each call comes back as a summary and a full transcript, rated by how urgent it is and how likely the caller is to book.
A booking link by text
It texts the caller a link to your booking form. They pick a time you are actually free, on the spot or later that night.
A form built from your listing
Type your business name and your booking form is built from your Google listing. Free to preview, and customers finish it in under a minute.
Hear it before you buy
Call Avenue's AI Call Agent from your browser, with no details to leave first, and ask it what your customers would ask.
Hear Avenue's agent live
Hear it for yourself: talk to Sophie
Give Sophie a call and see what a conversation with your AI receptionist feels like.
Safe to try: it’s free, with no sign-up and no details needed.
Sophiie vs Avenue: common questions
Sophiie doesn't publish its prices (checked 12 November 2026). Avenue's 24/7 AI Agent plan is $399 a month with no lock-in contract, so you can compare once you have Sophiie's quote. See pricing.
Tell Avenue about your business, and the team sets it up and sends you a number. Divert the calls you can't take to that number, and callers get a booking link by text. See how call diversion works.
Yes. You divert calls from your own number to the agent, so customers keep calling the number they know.
Yes. LeMans Motors runs it across 6 workshops, with over 2,000 calls picked up a month and 79% of them coming in after hours. At Marty's Moto, 70% of bookings come from AI calls, handled end to end with nothing for the team to do. At CBD Auto, most callers book within 5 minutes of the call ending. See the results.
If the call is cut short, the booking link still goes out by text, so the lead is not lost. The caller can reply to that text to ask for a callback, and the reply lands in your Avenue inbox.
No. Google's own Book online button goes on your Google Business Profile within 24 hours of signing up, and the agent texts callers a link to your booking form. Every booking lands in your Avenue calendar.
Yes. Start a call in your browser on the AI Call Agent page and ask it what your customers would ask.
No. Avenue and Sophiie AI are separate companies. Everything here about Sophiie comes from its public website, read on 12 November 2026; if something has changed, email info@avenue2.au and we will update it.
Read next
- Avenue's AI Call AgentEverything it does, the live demo and real call results
- PricingThe 24/7 AI Agent plan and what it includes
- MechanicDesk integrationHow call bookings land in your workshop software
Avenue is not affiliated with Sophiie AI. Sophiie and its logo belong to Sophiie AI; its details here come from sophiie.ai, read on 12 November 2026. Avenue is booking software for Australian trade and service businesses.