For New Zealand workshops

Mechanic booking software for busy workshops

Avenue takes the bookings for you: customers pick a service and a time from your website, your Google listing or a text, and the job lands in your calendar.

No lock-in contract.

Type your business name or website.

Growing monthly bookings for these workshops

Booking Form

Every lead that finds you becomes a booking

A workshop booking system for car jobs with no admin in between: customers discover you, pick a real time, and the job lands straight in the shop's calendar.

A form built for workshop jobs

Customers pick the job and a real time, without ringing the workshop.

  • Picture cards for your services: full service, WOF inspection, brakes, diagnostics
  • Customers pick a real time from your actual availability
  • Confirm bookings instantly, or review each request before it's locked in

Confirmations and reminders, sent for you

Once the booking is in, Avenue does the follow-up so your team doesn't have to.

  • A confirmation goes out the moment the booking is made
  • Reminders 24 hours and 1 hour before the job
  • A Google review request by email once the job is done

You stay in control of the diary

Customers only ever see times the workshop can actually take.

  • Set your opening hours and block out the days you're closed
  • Set a notice period, so a booking can't appear ten minutes out
  • Cap how many bookings can land in a day

Try a booking yourself

These tiles run the real form, not a recording. Book a test job the way a customer would.

  • On your Google listing

    Customers tap Book online on your Google profile and book on the spot. Try it.

  • On your website

    A Book Online button on every page of your site, with quick actions to request a quote, text or call.

  • Sophie AI texts your booking link

    Sophie, the AI Call Agent, answers the calls you miss and texts the caller your booking link.

  • On Facebook or any link

    Add ?av_open to your website link, and it opens your booking form the moment it is tapped.

Avenue
Stripe

One Enquiry, Updates Everywhere

Integrate with 100+ platforms and sync customer data automatically. Real-time updates, no double entries.

AI Call Agent

Your 24/7 AI receptionist

It answers the calls you divert to it, day and night, so the calls you can't take still get answered. Here's what happens on every call.

  1. Step 1

    Answers the call

    It picks up, asks what the customer needs and answers questions about your business, from your hours to the services you offer.

  2. Step 3

    Emails you a summary

    Who called, what they need and how urgent it is, with the full transcript. You know who to call back first before you pick up the phone.

  3. Step 4

    Sounds like a real person, not a robot

    It speaks naturally, so the call feels like talking to a member of your team.

See everything the AI Call Agent does
Call Pickup Rate %

A 99% call pickup rate means more after-hours bookings

Every call you divert is answered, day and night, so the jobs that ring after you close still get booked.

Hear it for yourself: talk to Sophie

Start a call in your browser and ask Sophie what your customers would ask.

Safe to try: it’s free, with no sign-up and no details needed.

Tap to talk with Sophie

Ask about a service or ask to book in, the way a customer would.

  • “Can I book in for Friday?”
  • “Do you work weekends?”
  • “Can I get a quote?”
  • “Are you open today?”
  • “Can someone call me back?”
  • “What time do you close?”
  • “How much is a service?”
Two-way SMS

Two-way SMS

Answer “is it ready?” without picking up the phone

Quick questions don't need to interrupt a job. Every text lands in one inbox on a dedicated business number, so work texts stay off your personal mobile.

Texts received from customers
12,000+
Typical time for a customer to reply
5 min
Texts from your team answered within a day
2 in 3

Measured results from real workshops

Workshops on Avenue, and the numbers they're seeing.

LeMans Motors
Revenue growth since using Avenue
80%+
Bookings a month across 6 locations
1,000+
Of the calls its AI agent picks up come in after hours
79%

70%

Marty's Moto

Of their bookings come from AI calls, handled end to end

5 min

CBD Auto

For most callers to book through the link texted after the call

Wayne Park

Avenue’s booking system implementation for my business websites has greatly improved our customer experience. We noticed a definite uptake of web bookings instead of phone calls since this was added to our site.

Ricci JanduOwner at Wayne Park
Buderim Electrical

+50%

More bookings in a month than the month before, for Buderim Electrical

Pricing

Plans start at NZ$199 a month, with no lock-in contract. Compare every plan to see what each one includes.

Standard
NZ$199/month

Lead capture tools

Google's Book Online button, your Avenue dashboard, multiple managed calendars, and branded booking forms.

Popular
Premium
NZ$395/month

Standard + 2-Way SMS

Text customers back and forth, confirm appointments, and start a conversation with any new lead.

Enterprise
Let's Talk

Full control of forms

Custom-built features, payment processing, unlimited usage, and dedicated support.

24/7 AI Agent
NZ$399/month

Never miss a call again

Answers every call, books the appointment by SMS, and tells you who to call back.

Questions & Answers

Yes. Add WOF inspection as a service on your booking form and customers pick a time for it like any other job. The booking lands in your calendar with the rest, and the reminders go out automatically.

No. Avenue is a mechanic booking system, not job management: it captures the enquiry, books the time and keeps the customer updated. Whatever you run jobs, invoices and stock in stays exactly where it is, with Avenue in front of it catching the leads.

Yes. You keep your number and divert the calls you can't take to the agent, the same way you'd divert to voicemail. Most workshops divert when they're busy, when nobody answers or after hours, so the agent only takes the calls that would otherwise ring out.

Your booking form is ready within the hour, and Avenue sets it up for you. The Book Online button is live on your Google Business Profile within 24 hours of signing up. No technical work on your end.

Plans start at NZ$199 a month, with no lock-in contract. The pricing page compares every plan and what's included in each.

No. The Book Online button attaches to your Google Business Profile and opens your Avenue booking form, so customers book straight from Search or Maps. Businesses that run on a Google listing alone get more bookings through the button than they used to take by phone.