Connect Avenue to ServiceM8
Send the bookings Avenue captures into ServiceM8. Generate an API key in your ServiceM8 dashboard, send it to the Avenue team and we connect the rest.
Connect Avenue to ServiceM8 and the bookings Avenue captures flow into ServiceM8. The setup is one step on your side: generate an API key in your ServiceM8 dashboard, send it to the Avenue team, and we handle the rest.
What does the ServiceM8 integration do?
Avenue sits in front of ServiceM8 as your lead capture. Customers book through your Avenue booking form, whether they found it on your website, through the Book Online button on your Google Business Profile, or in a booking link the AI Call Agent texted them after a call you missed. With the integration connected, those bookings land in ServiceM8, and you keep running the job there the way you do now.
You don't change how you quote, schedule or invoice. ServiceM8 stays your job management system; Avenue adds more ways for the booking to arrive.
Prerequisites
- Access to your ServiceM8 dashboard
- Admin access to create API keys
- An Avenue account
Generating an API Key
The video below walks through the whole process, and the steps are written out underneath.
- Log into your ServiceM8 dashboard
- In the top navigation bar, click Account, then Settings
- Select the API Keys option
- Select the green Add API Key button
- Input Avenue as the API Key Name
- Select Full Access for the API Key Type
- Click Create
- Click Copy
- Send this key to us and we will handle the rest
Keep your key safe
Optionally, you can also save the key somewhere secure like a password manager.
What happens after you send the key?
The Avenue team connects your account. There is nothing to install and nothing else to configure on your side. Once the connection is live, bookings that come through Avenue flow into ServiceM8.
If a booking doesn't appear where you expect it, reply to the same thread you sent the key in, or contact support below.
Do bookings from the AI Call Agent come through too?
Yes. When the AI Call Agent answers a call you miss, it texts the caller a link to your booking form. A booking made through that link is handled like any other Avenue booking, so it flows into ServiceM8 the same way.
What if you use a different system?
Avenue also connects to SimPro, and to workshop systems like MechanicDesk and Workshop Software. Beyond those, Avenue integrates with 100+ platforms through Zapier. Contact support to ask about yours.
Support
Contact Avenue support at info@avenue2.au if you need help connecting ServiceM8.
Set Booking Limits Per Day
Cap how many bookings you take each day and how far ahead customers must book, with Max Bookings Per Day and Booking Notice.
Connect Avenue to SimPro
Send the bookings Avenue captures into SimPro. Request API access from your SimPro dashboard, forward the key to the Avenue team and we connect the rest.